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Purchase Policy


AVAILABILITY & ORDERING POLICY:

Please be aware all Goldish items are handmade in New York City and may take up to 2 days to be prepared for shipment (including the date of order). We strive to fulfill your order in a timely manner. However, due to the handmade nature of our products we ask that all customers be aware of this production window.  

After your payment has cleared and your order is completed at checkout you will receive an automated email of your invoice. Please note this email may be located in your SPAM/JUNK folder if you are ordering from us for the first time.

We truly appreciate your support of our products. If any issues arise with your order, we will communicate with you immediately and work to resolve it.

Please note that any Goldish items you see on the official @BEGOLDISH or @GOLDISHOASIS Instagram are available for purchase. If you can’t find something on our website, please contact us at support@begoldish.com

 

REFUNDS, RETURNS & EXCHANGES:

•We offer return on new items within 7 days of receiving your order

•We offer store credit on new items within 30 days of receiving your order

•However there are certain exemptions to this, feel free to contact support@begoldish.com to discuss your particular situation. 

 

SHIPPING, TAXES AND DUTIES:

All shipping rates are calculated through UPS.

We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded.