Preguntas más frecuentes
Envío
¿Cuales son sus tiempos de entrega?
Añade el contenido que aparecerá cuando se abra el acordeón.
¿Cuánto costará el envío?
Añade el contenido que aparecerá cuando se abra el acordeón.
¿Pueden proporcionar envío a todo el mundo?
Añade el contenido que aparecerá cuando se abra el acordeón.
International Taxes and Duties
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded.
How do I track my order?
After your payment has cleared and your order is completed at checkout you will receive an automated email of your invoice. Please note this email may be located in your SPAM/JUNK folder if you are ordering from us for the first time. We truly appreciate your support of our products. If any issues arise with your order, we will communicate with you immediately and work to resolve it.
Mi pedido
¿Cómo puedo cancelar mi pedido?
Añade el contenido que aparecerá cuando se abra el acordeón.
Can I return my newly purchased items?
Yes, we offer returns on new items within 7 days of receiving your order (from the date your shipment arrives).
*We do not cover shipping cost for returned items.
**There are certain exemptions to this, please call us at +1 (212) 233 8690 or email support@begoldish.com to discuss your particular situation.
Can I exchange my newly purchased items?
Yes, we offer store credit on new items purchased within 14 days of receiving your order (from the date your shipment arrives).
*We do not cover shipping cost for exchanged items.
**There are certain exemptions to this, please call us at +1 (212) 233 8690 or email support@begoldish.com to discuss your particular situation.
Where to return or exchange my newly purchased items?
Address: 71 Murray street, Goldish, New York, NY, 10007
*Include a note with your order number and personal details.
Please email us your tracking number: support@begoldish.com
**We do not cover shipping cost for exchanged items.
¿Qué pasa si recibo el producto equivocado?
Añade el contenido que aparecerá cuando se abra el acordeón.
¿Ofrecen cambios por artículos defectuosos?
Añade el contenido que aparecerá cuando se abra el acordeón.
How to retrieve my repaired items?
If we need to ship your repair back, shipping costs will very depending on your return address. Please provide a return shipping label or we can purchase on your behalf via UPS.
Repairs can also be picked up in person from our New York City location.
Address: 71 Murray street, Goldish, New York, NY, 10007
*We will either call, email or send a text message to notify you when the repair is ready. (Depending on our available contact information for you)
**For repair return questions please call us at +1 (212) 233 8690 or email support@begoldish.com
Producto
¿Ofrecen garantías extendidas?
Añade el contenido que aparecerá cuando se abra el acordeón.
¿Cómo devuelvo mi producto?
Añade el contenido que aparecerá cuando se abra el acordeón.
¿Cómo cuido mi producto?
Añade el contenido que aparecerá cuando se abra el acordeón.
